Redemption Guidelines
We regret to inform you that returns are eligible for 7 days period post that request for return can not be addressed or entertained . We strive to maintain the highest standards of quality for our products. We encourage our customers to review their purchases carefully before completing their transactions. If you have any concerns about the quality or condition of your purchase, please contact our customer service team, and we will do our best to address your issues promptly.
Refund Policy:
We stand behind the quality of our products. If you receive a product that has torn, broken, or been damaged during transit, we are here to assist you.
To request a refund for a damaged item, please follow these steps:
1. Take a video clearly showing the damage, tear or fault of the product.
2. Send the video to along with your order number and a brief description of the issue.
3. Our customer service team will review your claim and respond to you as soon as possible.
Please note the following conditions for refunds:
- Refund requests must be made within 48 hours of receiving the product.
- We may require additional information or evidence to process your refund.
- Refunds will be issued within 2-4 days to the original payment method used for the purchase.
Cancellation Policy:
1. Cancellation Period: Customers can cancel their orders within 24 hours of placing the order.
2. Refund Process: Upon cancellation within the stipulated period, customers will receive a full refund to the original payment method used during the purchase.
3. Cancellation Fee: No cancellation fee will be charged for orders canceled within the specified time frame.
4. Late Cancellation: Orders canceled after the 48-hour window will not be eligible for a refund.
5. Exceptional Circumstances: In case of unforeseen circumstances or issues with the order, customers can reach out to our customer support team for assistance.
6. Policy Changes: Bigtees.in reserves the right to modify or amend the cancellation policy at any time. Any changes will be communicated to customers in advance.
By placing an order with Bigtees.in , customers agree to abide by the terms and conditions outlined in this cancellation policy.
We appreciate your cooperation and understanding. If you have any questions or concerns, please don't hesitate to contact us at +916382824966 or admin@bigtees.in
Thank you for your understanding and cooperation.